Degraded performance

Incident Report for StreamElements

Resolved

This incident has been resolved.
Posted Feb 24, 2023 - 21:58 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 24, 2023 - 21:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 24, 2023 - 21:52 UTC

Identified

An issue with the load balancer creates multiple issues accessing the dashboard and the API.
Posted Feb 24, 2023 - 21:45 UTC
This incident affected: API, Dashboard, Overlays, Merch, and Tipping.